Account deletion

At Octa Trading Lessons, we are committed to providing you with a seamless and transparent experience. We understand that circumstances may change, and you might decide to delete your account and associated data. This page outlines the process for account deletion and the information you need to know.

Data Retention and Deletion

Your privacy is important to us. When you decide to delete your Octa Trading Lessons account, here's how we handle your data:

• Personal Information: Any personal information you provided during registration, such as your name, email, and profile picture, will be permanently deleted from our systems.
• Education History and Activity: Your education history, course progress, and any activity within the app will also be deleted. This includes any saved preferences or settings you might have customized.
• Analytics and Usage Data: We respect your right to data privacy. All analytical and usage data that might have been collected during your app usage will be anonymized and aggregated. Individual user data will not be identifiable.

Account Deletion Process

To initiate the account deletion process contact with our support team by email info@octatradinglessons.com. Sending Account Deletion Request from Your Google Account Email:

For your security and to ensure a smooth account deletion process, we kindly request that you send the account deletion request from the email address associated with your Google account that you used in our education app. This step helps us verify your identity and ensures that the account linked to the request is indeed yours. Please compose an email using your Google account email address and send it to support@octatradinglessons.com with the subject line "Account Deletion Request." Our support team will guide you through the rest of the process and address any concerns you may have. Your privacy and data security are our top priorities, and this additional step helps us maintain the integrity of your account deletion request. Thank you for your understanding and cooperation.

If you have any questions or need assistance with the account deletion process, our support team is here to help. Simply send an email to support@octatradinglessons.com with the subject line "Account Deletion Inquiry." Our dedicated support team will respond to your email and guide you through any queries you might have.

Please note that once the account deletion process is complete, it cannot be undone. Make sure to back up any important data before proceeding.

We appreciate the trust you've placed in Octa Trading Lessons and respect your decision regarding your account. If you ever decide to rejoin our community, you're always welcome to create a new account and start afresh.

Thank you for being a part of Octa Trading Lessons.

Sincerely, The Octa Trading Lessons Team